Privacy Policy
January 20, 2026
MAIRA HOLDINGS INC. (“we”, “us”, or “our”) operates the website: mairaholdingsinc.ca (the “Site”) and provides an online platform for property listings and connections with service providers (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Site and Services.
By using the Site or Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide to Us
– name, email address, phone number, password, and any other information you choose to provide when creating an account or contacting us.
– Property and listing details (for Hosts): property address or general location, description, photos, availability, and any other information you include in your listing.
– Proof of ownership/authorization: documents or confirmations that show you own or are authorized to list a property.
-Communications: messages you send to us or through the Site (e.g., inquiries, feedback, support requests).
1.2 Information We Collect Automatically
When you use our Site, we may automatically collect:
– Usage data: pages visited, links clicked, time spent, referring pages, and other actions on the Site.
– Device and technical data: IP address, browser type and version, operating system, device type, and similar technical information.
– Cookies and similar technologies: small data files used to remember your preferences, understand usage, and improve our Services.
You can usually manage cookies through your browser settings, but disabling certain cookies may affect how the Site functions.
1.3 Information from Third Parties
We may receive information about you from:
– Service providers and partners through our platform, they may share limited information related to the services provided.
– Analytics or marketing tools: aggregated or anonymized data about how users interact with our Site.
2. How We Use Your Information
We use your information to:
– Provide, operate, and improve our Site and Services.
– Create and manage your account and listings.
– Verify ownership or authorization to list a property.
– Communicate with you about your account, listings, changes to our policies, and important updates.
– Connect Hosts with service providers where you request or consent to such connections.
– Respond to your questions, requests, or support inquiries.
– Analyze usage to improve functionality, performance, and user experience.
– Prevent fraud, abuse, or misuse of the Site and comply with legal obligations.
We may also use aggregated and/or anonymized information that does not identify you personally for research, analytics, and business purposes.
3. Legal Bases for Processing
We process personal data based on:
– Contract: to provide the Services you request.
– Legitimate interests: such as improving our Services, preventing misuse, and securing our systems.
– Consent: for certain optional cookies or marketing communications.
– Legal obligations: to comply with applicable laws and regulations.
4. How We Share Your Information
We do not sell your personal data.
We may share your information with:
– Service providers and partners: who help us operate our Site and Services (e.g., hosting, analytics, email delivery) or who provide services to you when you choose to work with them.
– Other users for example, if you are a Host, certain information (e.g., property details, photos, general location) will be visible in your public listing.
– Legal and safety reasons: if required by law or if we believe disclosure is necessary to protect our rights, safety, or the rights and safety of others, or to investigate fraud, abuse, or security issues.
– Business transfers: in connection with a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of the business assets.
All third parties who process personal data on our behalf are expected to use it only for the purposes we specify and to protect it in line with this Privacy Policy and applicable laws.
5. Data Retention
We keep your personal information only for as long as necessary to:
– Provide the Services,
– Meet our legal, accounting, or reporting obligations, and
– Resolve disputes and enforce our agreements.
When your information is no longer needed, we will delete, anonymize, or securely store it according to applicable laws.
6. Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on where you live, you may have certain rights regarding your personal information, such as:
– The right to access the personal data we hold about you.
– The right to correct inaccurate or incomplete data.
– The right to delete your data in certain circumstances.
– The right to object to or restrict certain processing.
– The right to data portability (receive a copy in a structured, commonly used format).
– The right to withdraw consent where processing is based on consent (e.g., marketing emails).
To exercise any of these rights (where applicable), please contact us using the details in Section 10. We may need to verify your identity before responding to your request.
8. Children’s Privacy
Our Site and Services are not directed to children under 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.
9. Third-Party Websites
Our Site may contain links to third-party websites or services (including service providers and partners). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
MAIRA HOLDINGS INC.
admin@mairaholdingsinc.ca
unit 1111, 8705 Government St, Burnaby BC., Canada
Tel: 1. 604. 84.84.3.84
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top and may provide additional notice (such as by email or a notice on the Site). Your continued use of the Site after any changes means you accept the updated Privacy Policy.